Information
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Frequently asked questions
What’s included in each subscription box?
Each box includes premium pet food, treats, toys, litter essentials, flea protection, and a few surprise items — all tailored to your pet’s age and needs.
How often do I receive my box?
We ship monthly, and you’ll get tracking info as soon as your box is on the way.
Can I cancel or pause my subscription?
Yes — you can easily pause, skip, or cancel your subscription anytime through your account.
Are your products safe and vet-approved?
Yes! We only include trusted, high-quality brands and vet-recommended products.
Can I customize what comes in the box?
Yes! You can choose your pet’s food flavor, treat type, and size of accessories. We also adjust products by your pet’s age (kitten, adult, or senior).
Do I get any discounts with a subscription?
Absolutely! Every monthly subscription includes 2 exclusive discount deals for extra treats, toys, or add-ons.
What if my pet doesn’t like something in the box?
We’ve got your back! Reach out to our team and we’ll work with you to replace or swap items if needed.
Is this for cats only?
Not at all ! , our bundles are for every animal of every category — but we’re working on expanding to more and specific pets too!
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